Why San Antonio Families Are Fed Up with Big-Box Appliance Shopping
You've been there. You drive out to the big-box store on a Saturday, walk past fifteen aisles of stuff you don't need, and finally find the appliance section. A kid in an orange apron reads the same spec sheet you could've pulled up on your phone. Nobody can tell you real-world details—like whether that dishwasher will actually get taco grease off your plates, or if that refrigerator's ice maker will survive our hard San Antonio water from SAWS.
Then comes the delivery disaster. They promise Tuesday. Tuesday becomes Friday. Friday becomes "we'll call you." You burn a vacation day waiting. The contractor you hired to install your new countertops is furious. Your mother-in-law is coming for Sunday dinner and you're washing dishes in the bathroom sink.
We've heard these stories hundreds of times over the past twenty years. That's exactly why we built something different here in San Antonio—a family-owned shop where someone actually answers the phone, knows the products cold, and treats your kitchen like it matters. Because it does.
What You're Getting in This Package
This isn't a loss-leader special with the cheapest units we could scrape together. These are work-horse appliances we've sold and serviced for years, and we stand behind every one.
The Refrigerator
You're getting an 18-cubic-foot top-freezer refrigerator—the most reliable configuration ever designed. No fancy French doors with hinges that fail. No bottom freezer drawer that your back will hate after a year. Just a straightforward, energy-efficient fridge with adjustable glass shelves, gallon door storage, and crisper drawers that actually keep your H-E-B produce fresh through our Texas heat.
This model is Energy Star rated, which matters when CPS Energy bills spike every summer. It runs quiet—you won't hear it humming from the living room—and the freezer gets cold enough to keep Blue Bell properly frozen even when it's 103 outside and your AC is working overtime.
The Range
This is a full 30-inch freestanding electric range with a glass cooktop and a 5.3-cubic-foot oven. Four cooking elements up top give you flexibility—a small burner for simmering beans, a power burner for boiling water fast when you're making pasta for the family.
The oven is large enough for your Thanksgiving turkey or three sheet pans of cookies side-by-side. It preheats evenly, holds temperature, and the window actually lets you see inside without opening the door and losing heat. Self-cleaning function works—really works—which matters after you've roasted carnitas or baked a lasagna that bubbled over.
Smooth top is easy to wipe down. No more scrubbing around coil burners or trying to clean under a maze of cast iron grates.
The Dishwasher
Here's the truth about dishwashers: the cheap ones are so loud you can't watch TV in the next room, and they don't actually clean. This one does both jobs right.
It runs at 52 decibels—about as loud as a normal conversation—so you can run it after dinner without driving everyone out of the house. It has multiple wash cycles including a heavy-duty cycle for those nights when the carnitas got crusty on the plates and a quick cycle for lightly soiled breakfast dishes.
Stainless steel tub holds up better than plastic, especially with our hard San Antonio water. Adjustable upper rack means you can fit tall glasses or odd-shaped serving dishes. And it actually dries your dishes—no more opening it up to a bunch of wet Tupperware.
Why This Package Costs $2,499
We price transparently, so let's break this down. You could buy these three appliances separately and spend anywhere from $2,800 to $3,400 depending on the retailer. We bundle them for $2,499 because we buy in volume, we own our building outright here in San Antonio, and we don't have the overhead of a national chain with seven layers of management.
That price includes delivery anywhere in Bexar County. It includes hauling away your old appliances responsibly—we don't just dump them in a ditch on the South Side. It includes basic installation: we'll get your fridge leveled and your water line connected, plug in your range, and hook up your dishwasher to existing connections.
What it doesn't include: custom cabinet modifications, new electrical circuits, or plumbing work that's beyond a standard hookup. If you need that, we'll tell you up front and connect you with local contractors we trust. No surprises on the bill.
The Warranty and Delivery You Can Actually Count On
Every appliance in this package comes with the manufacturer's one-year parts and labor warranty. But here's what really matters: we're local. When something goes wrong—and eventually something always does with any appliance—you call us. You get a human who recognizes your name. We schedule service, usually within a couple days, and our technician shows up when we say he will.
We've been in the same location for twenty years. We're not going anywhere. Compare that to calling an 800-number and waiting on hold for forty minutes to talk to someone reading a script in another state who has no idea where Leon Valley is.
Delivery happens fast—typically within three to seven days, depending on current demand. We'll give you a real window, usually four hours, not the whole day. We call thirty minutes before we arrive. Our delivery crew has been with us for years; they're not random contractors hired off Craigslist. They'll treat your floors and doorways with respect.
Real San Antonio Families, Real Situations
The New Homebuyer in Schertz
Jennifer closed on her first house in Schertz last April. The inspector said the appliances were "functional but end-of-life." Three weeks after moving in, the dishwasher died mid-cycle and flooded her kitchen. She called us on Tuesday morning, came in Tuesday afternoon, and had this complete package installed by Friday. She spent the weekend actually unpacking boxes instead of fighting with customer service departments.
The Landlord with a Rental Near UTSA
Mark owns four rental properties around UTSA. When a tenant's refrigerator quit, he needed a replacement fast—before the tenant withheld rent or called the city. He ordered the package, swapped the fridge into the rental, and moved the older-but-working appliances to his flip property on the West Side. One call solved two problems. He's ordered from us three more times since.
The Family Remodeling in Alamo Heights
The Garcias gutted their 1960s kitchen—new cabinets, new countertops, new everything. Their contractor kept pushing the timeline. Rather than order appliances too early and have them sitting in the garage, they waited until the counters were in, then called us. We had all three appliances delivered and installed four days later, perfectly timed with their contractor's schedule. No storage fees. No coordination nightmares.
Questions We Hear Every Week
Can I buy just one or two of these appliances instead of all three?
Yes. This package price is for all three together, but we sell them individually too. Call us and we'll work out pricing that makes sense for what you actually need. We're not going to force you to buy a dishwasher if you really only need a fridge.
Will these fit in my kitchen?
These are standard sizes: 30-inch range, 30-inch dishwasher, 30-inch fridge width. They'll fit the openings in 95% of San Antonio homes built after 1970. If you've got an older home with odd dimensions or a seriously custom kitchen, measure your openings and call us. We'll confirm before you buy.
Do you offer financing?
Yes. We work with a local credit partner that offers payment plans for qualified buyers. You can spread this over 12 or 24 months. Interest rates and terms depend on credit approval. Ask us for details—application takes about ten minutes.
What if something breaks right after the manufacturer warranty expires?
We offer extended service plans that pick up where the manufacturer warranty ends. Covers parts and labor for an additional two or three years depending on which plan you choose. Costs vary by appliance. Many families find the peace of mind worth it, especially if you're hard on your appliances or you've got a house full of kids.
What about CPS Energy rebates for energy-efficient appliances?
Great question. CPS Energy sometimes offers rebates for Energy Star appliances, though the programs change. The refrigerator in this package is Energy Star certified. We'll provide all the model and serial numbers you need for rebate paperwork, but you'll need to apply directly through CPS Energy's website. We can't submit it for you, but we'll help however we can.
Let's Get Your Kitchen Working Again
You can keep shopping around—hit three more big-box stores, compare eighteen different models online, read 400 contradictory reviews, and eventually buy something from a website that may or may not deliver it intact. That's one option.
Or you can call us tomorrow. Talk to someone who's been selling appliances in San Antonio since before smartphones existed. Get three solid, dependable appliances delivered and installed by people who'll remember your name next time something needs service.
We're open Monday through Saturday, 9 a.m. to 6 p.m. Come see the appliances in person at our store, or call and we'll answer every question you've got. This package is in stock now. We can have it in your kitchen before the weekend.
Your kitchen's waited long enough.